FAQs

We recommend hanging small items weighing up to 5 kg. For heavier items, please contact our sales team about upgrading the gas struts.

Height from truck bed to ceiling: TP07B - 800 mm; TP07W Mid - 950 mm; TP07W Full - 1,000 mm. When closed, the pop-up section is 210 mm high. The total closed height above the cab is the 210 mm pop-up height plus the height of the canopy base, which varies by truck model. For the total closed height of a specific vehicle, please provide the truck model and we can confirm the corresponding canopy-base height.

Fan size: 42×42cm; cutout size: 35×35cm.

The shell is made of FRP, with a 6061 aluminum frame (2mm thick) and a 30mm insulation layer.

The single-point load capacity is 12kg.

Standard sliding window and Tacoma front window.

Front window – 400mm; rear window – 250mm.

No, the window height cannot be changed due to interference from the rear door lock mechanism. However, we can lower the rear window mounting height as much as possible.

 Yes, one key works for all six locks.

Yes. The internal lock setup includes buttons on all six door locks for interior opening, plus two deadbolts on the tailgate for interior locking.

Yes, it takes up approximately 15–20cm in depth.

 Yes. Wiring is to be done by the customer; you can make a note on your order for a series connection cable.

Yes, a Slide-in Camper can accommodate both a fan and a skylight. However, if both are installed, the maximum solar panel capacity is 300W.

 No, there is insufficient roof space. If you choose a ceiling-mounted A/C, the maximum solar capacity is 450W.

Up to 60cm maximum.

No. Solid wood is too heavy and not waterproof.

No. The existing electrical system is not compatible with such integrated power sources.

 For the 03 – 3 years on the body structure, 1 year on other components; for VanUnit – 3 years on the body, 1 year on other components; for 07B/07W – 1 year of free repair or replacement as stated on the product brochure. Specific coverage for different products is subject to the corresponding product brochure and final confirmation.

We recommend a 12V LiFePO₄ (lithium iron phosphate) battery with a continuous current above 240A and a capacity of approximately 300Ah; if equipped with A/C, we suggest increasing to 600Ah.

We customize dimensions based on your vehicle model. We will provide a measurement guide before production; after you provide the measurements, we will supply drawings for double confirmation.

The cargo packaging size exceeds the liftgate capacity of standard trucks, so trucking companies typically do not provide unloading. The shipment consists of two wooden crates weighing approximately 100kg and 150–180kg respectively. We recommend arranging for personnel (or a forklift) to assist with unloading. Crate weights may vary by model and configuration – please consult our sales team for details.

 A 50% deposit is required upon placing the order; after production is complete, we will provide photos and a video for confirmation, and the remaining 50% balance is due before shipment.

You can pay via T/T bank transfer (lower processing fees), or through Alibaba Trade Assurance / online trading platform. The online platform fee is 3% and supports credit cards, PayPal, Visa, etc.

 Production times vary by model and are subject to change with order volume. Production typically ranges from 45–90 days, with ocean freight taking approximately 45–60 days. The total delivery time is approximately 3–5 months. Please consult our sales team for specific estimates.